Privacy Policy
Last updated: September 30, 2026
This Privacy Policy explains how Prime Solar Inc. ("Prime Solar," "we," "us") collects, uses and protects information when you use primesolarinc.org, request a consultation, or receive messages from us.
Information we collect
To prepare a solar quote, we send the property address you enter to Google Maps Platform to retrieve an aerial image of the roof and estimated solar data for it. We keep that image and data with your request and share them only with the installation partner for your project.
If you choose to upload an electric bill, we store it securely and use it only to analyze your energy usage and prepare your quote. It is shared only with the installation partner for your project and with service providers that help us operate.
- Contact details you give us: name, email, phone number, and property address and ZIP code.
- Project details: the services you are interested in, your home and timing, notes, and any utility bill you choose to share.
- Appointment details: the consultation time and type you book.
- Basic technical information such as browser type and pages visited.
How we use your information
- To respond to your request and schedule your free consultation.
- To contact you about the services you asked about, schedule your consultation, and share your details with the licensed installation partner for your project.
- To send appointment confirmations, reminders and updates by phone, email or text message (text only if you agreed to receive texts).
- To run our referral rewards program and improve our services.
Text messaging
If you agree to receive text messages, we use your mobile number to send messages about your consultation request, such as appointment confirmations and reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This excludes the contractor you are matched with and the service providers that deliver our messages on our behalf.
Cookies and advertising
Our site uses the Meta Pixel, a tool from Meta Platforms, Inc., to measure how our Facebook and Instagram ads perform and to show our ads to people who may be interested. It records visits to our pages and whether a consultation request or booking was completed. It does not receive the details you type into our forms. You can manage how Meta uses this activity in your Facebook or Instagram ad settings.
How we share information
We do not sell your personal information. We share it only with the installation partner for your project, with service providers that help us operate (for example, our scheduling, messaging and hosting providers), and when required by law.
Data security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.
Your choices
You can ask us to update or delete your information, or stop contacting you, by emailing us. You can stop text messages at any time by replying STOP.
Contact us
Prime Solar Inc.
Jamaica, NY
Email: [email protected]
Phone: (516) 444-7214